Senior HR Manager

The incumbent shall be responsible for driving the people agenda and end to end business HR deliverables for the Agency Channel in UP,Haryana & NCR. Responsible for driving and managing all local level HR initiatives/employee engagement agenda, recruitments/selection and on boarding.

Recruitments and Selection:

Responsible for recruitment and selection of frontline sales team

Identifying and using low cost hiring sources

Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies

Tracking of hiring to ensure month on month manpower plans are met

Ensure hiring within the allocated budgets

Joining & On-Boarding:

Responsible for smooth on-boarding of new hires

Ensuring timely generation of Emp Codes

Ensuring timely generation of appointment letters

Conduction HR Induction and orientation program

HR Operations:

Ensuring proper and complete documentation post selection of candidates

Collection of all required pre-joining documents.

Collection of Joining kit/post joining documents from the candidates

Leave and Attendance management for new joinees

Timely salary processing of all employees

Employee Engagement:

Responsible for designing local level employee engagement initiatives and rolling them out.

Townhall meetings with employees on regular basis

Regular branch visit and meeting with constituents

Driving 100% participations for various surveys such as KENEXA/PULSE etc.

Drive preparation and implementation of Kenexa action plans

IMPLEMENT PERFORMANCE REVIEW CYCLE

Ensure all G & M sheets are completed and sent to HO within plan timelines

Facilitate the G & M review process to ensure that all reviews are completed within timelines

Facilitate building of a Leadership Pipe through the Management Development Process

Educate employees on usage of the online performance management system

Query and Grievance Management:

As HR SPOC, responsible for managing employee related queries and their resolution

Ensuring proactive employee communication on process and policies

Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances

Track employee escalations and take proactive steps

Exit Management:

Keeping track of all exits happening within the zone

Conducting exit interviews and attrition analysis

Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement